Staff is kind, patient and very professional. They love your pets too! The place seems to be newly remodeled, is clean, doesn't smell of strong animal orders. There is a comfortable, casual, professional feeling to the place. The parking lot is newly paved and has ample parking including handicap parking spaces. They do have boarding facilities, available to Current Clients only at this time. At the time of this review, the cost of boarding is $27/night.